Letsdial
所有帖子·产品

如何在 iPhone、Android 和任何运营商上关闭呼叫转接

了解如何在几分钟内关闭 iPhone、Android 和任何运营商网络上的呼叫转接,以及如何确认它确实已关闭并修复无法粘住的开关。

AK
雅利安汗
作者
2026 年 8 月 7 日7 分钟阅读
关闭呼叫转移

如何在 iPhone、Android 和任何运营商上关闭呼叫转接

how to turn off call forwarding hero

介绍

Calls that quietly land on the wrong phone are almost never intentional. Most people who search for how to turn off call forwarding didn't set it up on purpose — a carrier support call, a hand-me-down device, or a forgotten conference-call setup flipped a switch somewhere and never flipped it back. If your phone is ringing once and then going silent, or callers say they're reaching your voicemail on a completely different line, forwarding is almost always the culprit.

The good news is that you can disable call forwarding in under two minutes once you know where the setting actually lives, and it lives in a different place depending on whether you're on an iPhone, an Android phone, a landline, or a VoIP business line through a provider like LetsDial. This guide walks through every method, how to confirm the change actually took effect, and what to do when the toggle refuses to cooperate.

为什么您的手机现在可能仍在转接电话

Diagram showing call forwarding is not always an accident, apps don't always turn off the underlying carrier setting, and it's worth checking everywhere it can be configured
It's rarely left on deliberately — check everywhere it can be set.

Call forwarding rarely gets left on by accident in the way people assume. It's usually the side effect of something else. A carrier technician troubleshooting a dead zone may have enabled conditional forwarding to a voicemail box and never removed it. A used or refurbished phone can arrive with the previous owner's forwarding rules still active on the SIM profile, invisible until calls start disappearing. Group calling apps and some third-party voicemail services also request conditional forwarding permissions during setup, and if you uninstall the app without disabling the underlying carrier setting, the redirect keeps running in the background.

This is why turning off call forwarding sometimes feels like it "didn't work" — you switched off the app, but the carrier-side rule that the app created is still live. The fix is the same regardless of cause: find every place forwarding can be configured for your specific device and carrier, and check each one rather than assuming a single toggle covers it.

关闭 iPhone 上的呼叫转接

On an iPhone with a standard carrier plan, the setting lives inside the Phone app's settings, not the main Settings app menu on every carrier — the exact path varies slightly by iOS version.

  1. Open Settings.
  2. Scroll down and tap Phone.
  3. Tap Call Forwarding.
  4. If the toggle is green, tap it once to turn it gray.

If you don't see a Call Forwarding option at all, your carrier manages it on their network rather than through iOS, which is common with prepaid and some regional carriers. In that case you'll need the carrier code method below. Note that you need active signal to change this setting — if you attempt it in airplane mode or a dead zone, the toggle may appear to switch but won't actually update on the network side.

关闭 Android 上的呼叫转接(按制造商)

Diagram showing how to turn off call forwarding on Samsung, Pixel, and other Android phones, plus disabling all four forwarding rules: always forward, busy, no answer, and unreachable
Every Android maker nests the setting slightly differently.

Android doesn't have one universal menu because manufacturers layer their own dialer apps on top of the base OS. The setting is almost always inside the Phone app rather than the system Settings app, but the exact tap sequence differs.

  • Samsung: Open Phone, tap the three-dot menu, choose Settings, Supplementary Services, Call Forwarding, then turn off each forwarding type listed.
  • Google Pixel (stock Android): Open Phone, tap the three-dot menu, choose Settings, Calls, Call Forwarding, then disable each entry.
  • Other Android brands (OnePlus, Motorola, etc.): The path is nearly identical — Phone app, three-dot or hamburger menu, Settings, then a Calls or Call Forwarding subsection.

The part people miss: most Android phones separate forwarding into four conditions — always forward, forward when busy, forward when unanswered, and forward when unreachable. Switching off "always forward" leaves the other three active, so calls still get redirected under specific circumstances. To fully deactivate call forwarding on Android, go through all four toggles individually rather than stopping after the first one.

使用运营商代码禁用呼叫转接(无需设置菜单)

Carrier codes work on essentially any phone, including older devices and phones where the on-screen menu is missing or grayed out, because they talk directly to the carrier's network rather than the handset software.

  • Universal GSM code (works on AT&T, T-Mobile, and most others): Dial ##002# and press call. This clears every type of forwarding at once.
  • Verizon: Dial *73 and press call.
  • AT&T (specific types): #21# cancels unconditional forwarding, #67# cancels busy forwarding, #61# cancels no-answer forwarding, and #62# cancels unreachable forwarding.
  • T-Mobile: ##21# and press call to turn off call forwarding entirely.

You'll typically hear a confirmation tone or see an on-screen message confirming the request went through. If nothing happens after dialing, the code syntax may be slightly different for your specific carrier, and it's worth a quick call to their support line to confirm the right sequence before assuming the setting is broken.

从 LetsDial 或 VoIP 仪表板关闭呼叫转接

Diagram showing that phone settings won't change VoIP forwarding rules, since those rules live in the cloud and must be disabled from the dashboard by opening number settings, reviewing routing rules, and disabling or deleting them
VoIP forwarding rules live in the dashboard, not the phone.

If your number runs through a VoIP or virtual phone system rather than a traditional SIM, none of the phone-level steps above will touch it, because the redirect is configured server-side, not on the device. With LetsDial, forwarding rules live inside the business phone dashboard, where you can see every active routing rule attached to a number rather than guessing which device setting applies. Our guide to call forwarding 首先介绍了这些路由规则是如何工作的。

要禁用 LetsDial 号码上的呼叫转接,请登录仪表板,打开该号码的呼叫设置,然后关闭转接规则,或者在非工作时间将其绑定到移动线路等临时目的地时将其完全删除。企业帐户通常会堆叠多个规则 - 一项用于非工作时间,一项用于特定团队成员,一项用于溢出 - 因此请检查完整的路由列表,而不是单个交换机。您还可以在此处发现前雇员或承包商设置且从未删除的转发规则,这是呼叫不断落在共享业务线路上意外位置的常见原因。

如何确认呼叫转移实际上已关闭

翻转开关并不能证明重定向已停止。唯一可靠的测试是现场测试:

  1. 让朋友或第二个电话直接拨打您的号码。
  2. 让它完全响完而不应答。
  3. 确认呼叫转到您自己的语音信箱,而不是其他人的语音信箱,并且您的电话实际上在整个持续时间内都响铃。

您还可以拨打运营商的状态检查代码 - 在大多数 GSM 运营商中,*#21# 后跟呼叫将显示无条件转接当前是否处于活动状态,如果是,则显示它所指向的号码。这比通过菜单进行查找要快,即使您不确定最初启用了哪种转发类型,它也可以工作。

为什么开关无法关闭(故障排除)

Diagram showing four reasons call forwarding won't turn off: other forwarding rules still active, an old SIM rule, the network not syncing, or a VoIP rule still active
电话可以说关闭,而网络仍然说打开。

尝试关闭呼叫转移后最常见的抱怨是该设置看起来已禁用,但呼叫仍在重定向。几乎所有情况都有几个原因可以解释:

  • 多种转发类型处于活动状态。您禁用了一种条件(始终转发),但忙碌、无应答或无法接通的转发仍然处于开启状态 - 返回所有四个条件。
  • 运营商网络尚未同步。在弱信号或飞行模式下切换会更改本地显示,而无需更新网络。移至信号强的区域并重复该步骤。
  • SIM 卡交换或 eSIM 转移会继承旧设置。附加到电话号码的转发规则有时会在设备更改后持续存在;使用运营商码方式强制网络侧复位。
  • VoIP 仪表板规则覆盖设备设置。如果您使用的是企业号码,则具有管理员访问权限的人可能会在平台中激活路由规则,与手机本身上的任何内容无关。

如果这些方法都无法解决问题,那么直接联系您的运营商并要求他们清除转发是最快的解决方案 - 即使手机的显示屏与网络端不同步,他们也可以查看并重置网络端标志。

当你的电话关闭时会发生什么

一旦真正禁用转发,传入呼叫将使用其正常铃声和振铃持续时间直接响铃到您的设备,而未应答的呼叫将回退到该线路上本机配置的任何语音邮件 - 而不是转发目的地的语音邮件。没有延迟或过渡期;更改将在下一次来电时生效。如果您要转接到备用线路或助理,该人将立即停止接听您的电话,因此在您禁用共享或企业号码上的呼叫转接之前,值得向下游的任何人发出警告。

Turning Call Forwarding Back On When You Need It

禁用转发不会删除该设置,它只是将其关闭,因此稍后重新启用会反向使用相同的菜单或代码。在 iPhone 上,返回“设置”>“电话”>“呼叫转接”并将其重新打开,然后重新输入目的地号码。在 Android 上,相同的“呼叫”或“呼叫转接”菜单可让您重新添加转接号码。运营商代码也有配对的“开启”版本 - 例如,*72 激活 Verizon 转发,以匹配取消转发的 *73。

对于经常进行转接的人来说,例如出差或临时覆盖团队成员的线路,通过 LetsDial 提供的虚拟号码比调整运营商设置更不容易出错,因为可以从一个仪表板安排、调整和审查路由规则,而不是埋藏在您稍后会忘记的电话菜单中。 LetsDial的 定价 起点足够低,对于那些厌倦了在多个设备上追踪转发设置的人来说,将依赖于运营商的线路更换为具有仪表板级控制的线路是值得的。

Conclusion

一旦您知道在哪里查看,关闭呼叫转接只需不到两分钟的时间 - iPhone 上的“设置”>“电话”、Android 上的“电话”应用程序的“通话”菜单、任何设备上的运营商代码,或者 VoIP 仪表板内针对企业号码的路由规则。检查所有四个条件,通过真实的测试通话确认更改,您将避免人们认为切换“不起作用”的最常见原因。

对于直接从源头获取的分步屏幕截图,请参阅 Apple 自己的说明 官方 iPhone 用户指南 涵盖 GSM 和 CDMA 变体。

常见问题解答

结尾

撰写者 雅利安汗 · 2026 年 8 月 7 日

回复作者
Call Forwarding

Manage forwarding from one dashboard, not four menus.

LetsDial keeps every routing rule visible and easy to switch off, on any line.

阅读下一篇

所有帖子
find a phone number banner产品

How to Find a Phone Number: Your Own or Someone Else's

Whether you've forgotten your own number or you're trying to identify an unfamiliar caller, here's where to look — on your phone, online, and through reverse lookup — plus what's actually legal.

AK
雅利安汗
August 12, 2026 · 7 分钟阅读

通讯

在收件箱中获取下一篇文章。

每隔一周一篇深思熟虑的帖子。没有垃圾邮件,轻松取消订阅。