Letsdial
Enterprise IT

For the IT team that has to answer to Legal.

SSO, SAML, RBAC, audit logs, regional residency, named support. letsdial ships the whole list without the six-figure add-on or the compliance retrofit.

SSO HANDSHAKE · CLEAN
SAML 2.0 · SCIM
STEP 01 · REQUESTSTEP 02 · VERIFYSTEP 03 · GRANT
USERany device · any region
IDPOkta · Azure AD · Google
letsdialscoped, signed, in
, , POLICIES ATTACHEDSAML 2.0SCIMRBACDPA · BAA
AUDIT TRAIL ENABLED
What you'll hand to procurement

The list, ticked, before the kick-off.

  1. 01
    SSO via Okta, Azure AD, Google Workspace

    Identity provider of choice. SCIM provisioning so leavers leave on the day, not three weeks later.

  2. 02
    SAML 2.0 + SCIM provisioning

    Standard protocols. No bespoke integrations. Audit logs export in formats your SOC already ingests.

  3. 03
    RBAC with export-ready audit logs

    Role-based access for every capability. Audit trail you can hand to a regulator without scrubbing.

  4. 04
    Dedicated routing and pinned regions

    Traffic stays in-region. Dedicated clusters available for the largest deployments and strictest residency rules.

  5. 05
    BAA, DPA, and standard MSAs ready to sign

    Pre-vetted paper. Counsel can red-line in the same week the procurement call lands.

What security asks next

The follow-up packet, already written.

01
Pen-test reports

available under NDA

02
Vendor questionnaires

pre-completed for major frameworks

03
DPA addenda

regional and product-specific

04
Breach notification SLA

spelled out in the contract

Change management during rollout

Four phases. Named owners. No big-bang weekend.

  1. 01Pilotfriendly team, lock-tight loop, named owners both sides
  2. 02Expansionone business unit at a time, measured by adoption
  3. 03Cutovercohort-by-cohort, never a big-bang weekend
  4. 04Decommissionlegacy vendor exits with a clean audit trail
The ongoing partnership model

A named CSM. A named engineer. One quarterly review.

After go-live, your named CSM runs a quarterly business review with the IT, security, and CX stakeholders. New features, roadmap alignment, account health, and open support tickets all sit in one deck.

Escalations short-circuit through a named engineering contact, not a ticket queue.

01
Named CSM

owns the relationship

02
Named engineer

skips the ticket queue

03
Quarterly review

IT, security, CX in the room

04
Roadmap alignment

feature requests don't disappear

Global rollout in twelve months

Quarter by quarter. Program management included.

Q1
Pilot in one region

friendly team, locked scope, named owners

Q2
Regional expansion

second region with the lessons from Q1

Q3
Global cutover

regional CSMs handle the cohort sequence

Q4
Decommission and optimise

legacy vendor exits, the platform settles in

Questions we hear on the first call.

Can we get a dedicated instance?

Yes, Enterprise deployments include dedicated clusters and pinned regions. Network paths, data residency, and key-management options are all spelled out in the architecture review.

Enterprise IT

Book an enterprise IT call.

See SSO, SAML, RBAC, and regional residency walked through end-to-end with a named engineer.

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