Letsdial Privacy Policy
Privacy Policy
General Terms & Conditions
Services
- Virtual phone numbers
- The local and international calling minutes
- Send and receive SMS locally and internationally
Registration to Use the Services of letsdial
You must register and agree to the terms and conditions to start with Letsdial. The registration process is simple and straightforward.
The following details must be provided to register:
- You need to register your phone number, which should be real and active.
- When purchasing any service, users are required to provide their name, a copy of their passport, and proof of address.
- Provide email id.
Quality of Service
Rights of Letsdial on Customer Account
Activation of Services
Cancellation of Services
Payments And Charges
Payment Policies
Ownership Of Services By Customers
After Purchase Policy
Customer Privacy
Use of Customer Data
The client information that letsdial can access
- Email address and phone number
- Youtube account and Gmail
- Documents for personal and professional use include full and business names. Address proof. Country identification. Passport. Information about payments and the certificate of company registration.
- IP address
Data Connection
Letsdial collects data in the following cases:
- When a customer registers for an account or modifies their account information, the app may collect personal data such as name, email address, and phone number.
- When a customer purchases a mobile number from a provider that requires identification verification, the app may collect identifying information such as a government-issued ID or proof of address.
- When a customer logs into the app, the app may collect data on the customer’s login activity, such as login date and time.
- The app may collect data from customers who participate in surveys or complete their user profile data, such as demographic information or preferred communication methods.
- The app may also use browser cookies to collect data on how customers interact with the website, such as which pages they visit or how long they spend on the site.
- It is always essential to read the privacy policy of any app or website to understand what data is being collected and how it will be used.
Use of Customer Information
Letsdial requires information about the customer to provide the services we offer. Some examples of these:
Customer support processes: The app may collect information about the customer’s account to assist them with any issues or questions.
Safety processes: The app may collect information about the customer’s account to prevent or investigate suspicious or fraudulent activities.
Payment processes: The app may collect information about the customer’s account to process payments and handle any refunds or failed transactions.
Marketing processes: The app may collect information about the customer’s account to send targeted promotions or notifications to a segmented customer base.
Technical processes: The app may collect information about the customer’s account to improve and maintain its systems and infrastructure.
It is important to note that the information collected should be limited to what is necessary for these purposes. The customer should know these purposes and how the information will be used.
Giving Third Parties Access to Customer Data
In some cases, Letsdial may need to share certain customer data with other parties. Some examples of these cases include:
Assistance from local authorities:
If Letdial detects an illegal act by a customer, it may be required to share information with local authorities in order to assist with their investigation.
External software services for marketing:
Letdial may use external software services for marketing purposes, such as sending promotional email campaigns.
Local providers:
Letdial may share customer information with local providers as they verify that all registration details have been completed and are approved by local regulations.
It’s important to note that Letdial has an obligation to protect customer data and should only share the minimum amount of data necessary for these purposes. Also, customers should be informed about these purposes and how the information will be used.