Letsdial Privacy Policy
Privacy Policy
At Letsdial, we take your privacy seriously. We understand the importance of protecting your personal information and have created this Privacy Policy to explain how we collect, use, and protect your data. This Policy applies to all users of our services, including those who access our website or mobile app. We’re committed to keeping your data secure and will never share it with third parties. Please read this Privacy Policy carefully to understand how we handle your information.
General Terms & Conditions
Services
Letsdial provides numerous mobile services, such as
- Virtual phone numbers
- The local and international calling minutes
- Send and receive SMS locally and internationally
Registration to Use the Services of letsdial
You must register and agree to the terms and conditions to start with Letsdial. The registration process is simple and straightforward.
The following details must be provided to register:
- You need to register your phone number, which should be real and active.
- When purchasing any service, users are required to provide their name, a copy of their passport, and proof of address.
- Provide email id.
Quality of Service
The company provides excellent customer service, reliable products, and competitive prices. They strive to meet the needs of their customers with the highest quality of service. Furthermore, they also offer various features such as real-time support, tracking, and payment options that make it easier for customers to use their services.
Rights of Letsdial on Customer Account
Letsdial has the right to access, view, and modify customer accounts as necessary for providing quality services. We also have the right to suspend or terminate an account if it violates any of their terms of service. In addition, Letsdial reserves the right to collect data from customer accounts in order to improve its services.
Additionally, Letsdial has the right to deactivate or cancel any service it provides to a user for wrongdoing and abusive usage anytime without informing.
Activation of Services
Letsdial is an innovative platform that allows you to activate services quickly and easily. With Letsdial, users can easily activate services with just a few clicks. It automatically renews the recharge once it expires. So Letsdial, users can easily manage their services without any hassle
Cancellation of Services
Letsdial is a service that helps users to keep their subscriptions active and renewed. It has a feature that automatically turns on the service renewal feature so that users don’t have to renew their subscriptions manually every time. But if someone doesn’t want to renew automatically so they can change in setting.
Payments And Charges
Payment Policies
Letsdial is a payment platform that offers customers a secure and convenient way to make payments which makes it easy for customers to pay for products and services in a single transaction. The platform also provides businesses with the ability to accept payments from multiple sources, including credit cards, debit cards, and bank transfers.
Ownership Of Services By Customers
Letsdial service offers customers the unique opportunity to become the owners of their services instantly after payment. This means that customers don’t have to wait for any processing time or wait for any documents to be sent out before they can start using their service. Instead, they can start using their product or service immediately after making a payment.
After Purchase Policy
Let’sDial is a leading digital service provider that offers a range of services to its customers. It provides customers with an easy and convenient way to purchase services online. However, once purchased, these services are non-refundable. But in the event that the service is not activated due to technical issues, customers can claim a refund from Let’sDial. It ensures that customers have peace of mind of knowing that they can get their money back if something goes wrong.
Customer Privacy
In today’s digital age, customer privacy is of paramount importance. At Letsdial, we understand the need to keep customer data safe and secure. We take great measures to ensure that our customers’ data is kept safe and secure at all times. We use the latest technologies and industry-standard encryption protocols to protect our customers’ information. We also have a strict policy in place regarding how we use, store, and share customer data. With Letsdial, you can be sure that your privacy is always protected.
Use of Customer Data
The client information that letsdial can access
- Email address and phone number
- Youtube account and Gmail
- Documents for personal and professional use include full and business names. Address proof. Country identification. Passport. Information about payments and the certificate of company registration.
- IP address
Data Connection
Letsdial collects data in the following cases:
- When a customer registers for an account or modifies their account information, the app may collect personal data such as name, email address, and phone number.
- When a customer purchases a mobile number from a provider that requires identification verification, the app may collect identifying information such as a government-issued ID or proof of address.
- When a customer logs into the app, the app may collect data on the customer’s login activity, such as login date and time.
- The app may collect data from customers who participate in surveys or complete their user profile data, such as demographic information or preferred communication methods.
- The app may also use browser cookies to collect data on how customers interact with the website, such as which pages they visit or how long they spend on the site.
- It is always essential to read the privacy policy of any app or website to understand what data is being collected and how it will be used.
Use of Customer Information
Letsdial requires information about the customer to provide the services we offer. Some examples of these:
Customer support processes: The app may collect information about the customer’s account to assist them with any issues or questions.
Safety processes: The app may collect information about the customer’s account to prevent or investigate suspicious or fraudulent activities.
Payment processes: The app may collect information about the customer’s account to process payments and handle any refunds or failed transactions.
Marketing processes: The app may collect information about the customer’s account to send targeted promotions or notifications to a segmented customer base.
Technical processes: The app may collect information about the customer’s account to improve and maintain its systems and infrastructure.
It is important to note that the information collected should be limited to what is necessary for these purposes. The customer should know these purposes and how the information will be used.
Giving Third Parties Access to Customer Data
In some cases, Letsdial may need to share certain customer data with other parties. Some examples of these cases include:
Assistance from local authorities:
If Letdial detects an illegal act by a customer, it may be required to share information with local authorities in order to assist with their investigation.
External software services for marketing:
Letdial may use external software services for marketing purposes, such as sending promotional email campaigns.
Local providers:
Letdial may share customer information with local providers as they verify that all registration details have been completed and are approved by local regulations.
It’s important to note that Letdial has an obligation to protect customer data and should only share the minimum amount of data necessary for these purposes. Also, customers should be informed about these purposes and how the information will be used.
Website Cookies
Cookies are small text files that a website stores on a user’s device when they visit the site. These files typically contain information about the user’s preferences and browsing history and can be used to personalize their experience on the website. They can also be used for tracking and analytics purposes. Users have the option to block or delete cookies through their browser settings, but doing so may affect the functionality of certain websites.
Porting Number
Porting is the process of transferring a phone number from one telecommunications provider to another. It can be done for various reasons, such as switching to a new provider with better rates or coverage or consolidating multiple phone numbers under one provider.
Our company has relationships with many Telco providers, and we can assist with the process of porting numbers from one provider to another. However, please note that each provider has different processes and procedures for porting numbers, and the timeline for the process can vary. The process of porting can take up to 8 weeks, depending on the Telco provider and the number of phone numbers involved. We have no control over this timeline and can only chase the Telco providers for updates.
It’s important for the customer to understand that porting may not be possible for certain phone numbers, and it’s essential to read the company’s privacy policy to understand the company’s practices and policies regarding the porting process and the use of personal information.
International Top-Up
International top-up is a service that allows individuals to add credit to a mobile phone number located in another country. This can be done online or through special top-up cards, which are available at many retail locations. The process is typically quick and easy, and the credit is usually added to the recipient’s phone number within minutes.
International top-up is particularly useful for people who have family or friends living abroad, as it allows them to stay in touch without incurring high international roaming charges. It is also useful for travelers who need to use their phones while abroad. However, it’s important to note that fees and rates for international top-ups can vary depending on the service provider and the country of the recipient’s phone number, so it’s recommended to check the fees and the rates before making the top-up.
Top-Up
Top-up is a service that allows individuals to add credit to their mobile phone accounts. This can be done online, through an app, or at a retail location. The process is typically quick and easy, and the credit is usually added to the account within minutes.
There are various options for a top-up, such as prepaid or postpaid plans, and different plans offer different benefits, such as lower call rates, more data, or free minutes. Some providers also offer bonuses or promotions for customers who top up regularly. It’s important to understand the terms and conditions of your mobile plan and to be aware of the charges and fees associated with topping up. Additionally, it’s also important to keep track of your account’s balance and top up before running out of credit.
