What it does
Five actions, in order, on every call
Answers the first ring in the caller's language
Runs your intake script
Books against the calendar
Writes the CRM note
Warm-transfers when the caller needs a human
Where it fits in the product
The receptionist lives inside the cloud phone system and the contact center, so every rule you set in the IVR applies automatically. No separate platform, one product, one set of rules.
After-hours backup
Only answers when agents are offline.
Overflow backup
Kicks in when queue wait exceeds a threshold.
Full-line takeover
Dedicated AI line, the pattern most SMBs choose.
Caller experience
What a caller actually hears
A natural voice, not a synthesised robot. Pickup under a second. No "press 1 for..." maze, the AI asks open questions and understands the answer.
Callers routinely complete bookings without realising they weren't speaking with a person.
Voice & persona options
40+ professional voices
Warm, crisp, formal, or friendly tones
Accent matching for specific regions
Custom pronunciation for your brand
常问问题
我们在第一次通话中听到的问题
探索 letsdial 的下一步