Voice Solutions Center
Cloud Unified Voice Center for Global Enterprise
Stop managing fragmented tools. We centralise every call, message, and customer journey into one intelligent platform engineered for global growth and sales efficiency.
-
AI Sales Coaching Deployed2m ago
-
New CRM Integration - Salesforce5m ago
-
Omnichannel Routing Optimized8m ago
Industry-Specific Voice Solutions
Engagement Platform
- AI Sales Coaching Active
- AI Lead Qualification Active
- Call Summarization Active
The Unified Voice Center is the perfect solution for businesses that prioritize reliability, global reach, and generating revenue through every call.
High-Volume Contact Centers
Mission-critical uptime and advanced, skill-based routing to meet SLAs.
Global Teams
Unified, high-quality connectivity with real-time presence across all locations.
Regulated Industries
HIPAA- and SOC 2-compliant communications with full audit trails.
Outbound Sales Teams
AI-driven coaching to enhance performance and client outcomes.
Unified Voice Center: Full-Stack CCaaS & UCaaS
This consolidated solution provides the powerful AI and carrier-grade tools necessary to immediately outperform your competitors and boost team productivity.
Benefits of Unified Contact Center
This platform ensures your team is equipped for peak performance, guaranteeing superior customer experience and measurable financial results immediately.
IT Simplification & Savings
Consolidate multiple licenses (UCaaS, CCaaS, AI) into one vendor, significantly reducing IT support tickets and maintenance costs.
Reduced Operational Costs
Leverages our Wholesale backbone for significant savings on international calling and eliminates expensive legacy PBX hardware investment.
Measurable Efficiency Gains
Integrated analytics provide data to calculate ROI by tracking savings from reduced AHT and improved agent utilization.
Higher Customer Satisfaction (CSAT)
Consistent omnichannel support and immediate context access eliminate customer frustration, leading directly to lowered churn.
Improved Employee Experience (EX)
A single, easy-to-use platform with integrated collaboration tools reduces agent stress, contributing to higher agent retention.
Accelerated FCR
First Contact Resolution improves dramatically as agents have all customer internal resources available instantly on their unified desktop.
Why Choose Letsdial’s Unified Voice Center?
Choosing Letsdial means partnering with the only platform that backs its cutting-edge AI features with industry-leading carrier-grade infrastructure. This powerful combination ensures every interaction is reliable, intelligent, and optimized for performance. We provide the robust foundation you need to elevate your customer communications and drive significant business growth.
Unmatched Reliability
Our 96.9% Uptime SLA exceeds industry standards, guaranteeing service backed by carrier-grade infrastructure.
Zero Downtime
Our dedicated engineering team ensures a seamless switch from your legacy PBX or current provider with zero downtime.
24/7 Expert Support
Round-the-clock help from skilled engineers for fast, ensuring rapid and effective resolution to any issue.
Tailored Implementation
Customized setup aligned the Unified Voice Center with your specific sales and support workflows.
Ready to Deploy Reliable Unified Contact Center Solution?
See the power of Letsdial’s Unified Voice Center coaching firsthand. Instantly increase your sales team’s closing rates.
Frequently Asked Questions
What is a Unified Voice Center?
A Unified Voice Center is a cloud platform integrating VoIP, AI analytics, and omnichannel tools (voice, video, chat) for seamless, revenue-focused communication.
What technology ensures your 96.9% Uptime guarantee?
Achieved through our proprietary carrier-grade voice backbone, ensuring complete control, zero dependency, and uninterrupted global service.
Does the Unified Voice Center integrate with Salesforce and other major CRMs?
Seamlessly connects with Salesforce, HubSpot, and Zoho for instant synchronization, screen pops, and automated call logging.
How is AI Sales Coaching different from basic call recording analysis?
Provides real-time in-call prompts and scripts, improving conversions instantly—unlike basic, after-call recording analysis.
Can we use our existing phone numbers, or must we switch to new DIDs?
Easily port existing DIDs with zero downtime while gaining access to our extensive global virtual number inventory.
